


Hochschild (eds.) (2004): Global Woman – Maids and Sex Workers in the New Economy. Global Dialogue: Newsletter for the International Sociological Association, 4 (3). Hochschild (2014): ‘Emotional Labor Around the World: An Interview with Arlie Hochschild’. Capital & Class, 33 (2):7–31.ĭ’Oliveira-Martins, Madalena & Arlie R. Frankfurt am Main: Suhrkamp Verlag.īrook, Paul (2009): ‘The Alienated Heart: Hochschild’s “Emotional Labour” Thesis and the Anticapitalist Politics of Alienation’. This process is experimental and the keywords may be updated as the learning algorithm improves.īeck, Ulrich & Wolfgang Bonβ (2001): Die Modernisierung der Moderne. These keywords were added by machine and not by the authors. The chapter will show how – according to Hochschild – interactionism needs to incorporate an appreciation of emotions in order more fully to capture some of the major shifts in the lives of people in late capitalist societies. After that we will move into her much publicized thesis of the commercialization of human feeling in regard to her ideas of time-traps, outsourced selves and the commercialization of a multitude of intimate aspects of people’s lives. In this chapter, we revisit her by now classic work on emotion work and feeling rules in relation to her empirical studies of American corporate culture in The Managed Heart (1983). Equally inspired by classic interactionism (Goffman) as well as critical social theory (such as Marx and Mills), Hochschild has created a unique framework for critically investigating and understanding social life in contemporary capitalist society. Hochschild has made a major impact on interactionist thought since the mid-1970s with her work on emotions.

This chapter introduces to the ideas of American interactionist and feminist writer Arlie Russell Hochschild and her important work on emotions and interaction.
